FAQ
Frequently Asked Questions
How do I use the device?
You will find complete instructions on how to use the device here.
Can I use the device on sore muscles?
Yes. The cold therapy device delivers relief to sore muscles.
Should I consult a healthcare professional before use?
It is advised to speak with your healthcare professional, especially if you are recovering from surgery or in physical therapy.
Do you offer a return policy?
Yes. If you are unsatisfied with the device you can return it. Please see our return policy here.
Is this device covered by my insurance?
Check with your insurance provider to see if the device is covered.
Does the Ice Box® come with pads?
No, the pads are sold separately so you can specify which one works best for you.